Keepr Help
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Where Keepr works

Keepr runs in any modern browser — on a computer, an Android phone or an iPhone — and as an Android app from Google Play. On either phone you can add it to your home screen from the browser. You sign in with a Google account or with an email address and password. Keepr is available in eight languages: English, Polish, Dutch, German, Spanish, French, Italian and Portuguese.

Keepr runs in a browser and as an Android app, and the two show the same library — whatever you add on one appears on the other.

In a browser#

Any modern browser, on a laptop, a desktop, an Android phone or an iPhone. There's nothing to install and no reduced version: browsing, uploading, sharing and settings all work the same way they do in the app.

A computer is usually the easiest place to add a large number of photos at once, and it's also the answer for anyone you've invited who doesn't want to install anything.

As an Android app#

Keepr is on Google Play. The app adds the things only a native app can do — most usefully, uploads that keep running in the background while you use your phone for something else.

Added to your home screen#

On both Android and iPhone, you can add Keepr to your home screen from the browser. It then opens in its own window with an icon like any other app, without the browser's address bar.

For someone who just wants to look at the family's photos, this is often enough.

Signing in#

With your Google account, or with an email address and password. Either way it's the same account and the same library, on every device.

Keepr is in eight languages#

English, Polish (Polski), Dutch (Nederlands), German (Deutsch), Spanish (Español), French (Français), Italian (Italiano) and Portuguese (Português).

That is the whole product rather than a translated shop window: the app itself, the notifications you get, the emails Keepr sends you and this help site are all in the eight. A brand new help page occasionally appears in English first and is translated shortly after.

Your language is yours, not the circle's. It's a setting on your profile, so two people in the same family each get their notifications and emails in their own, and neither has to settle for the other's. It also decides how describe-it search reads what you type, so it's worth setting correctly. See Your profile and settings.

What works without a connection#

Photos and videos you've looked at recently are kept on your device, so they still open if your signal drops on a train or a plane.

This is a cache, not an offline copy of your library — anything you haven't opened lately will still want a connection, and older items are cleared automatically to make room. There isn't currently a way to mark an album to keep offline.

It also only helps once Keepr is open. Starting the app needs a connection, so if you open it on a plane or somewhere with no signal you'll get an offline screen with a Try again button rather than your photos. Getting your signal back and returning to the app is enough to carry on.

If you want a copy that doesn't depend on Keepr at all, that's what downloading and exporting are for.

Common questions

How do I sign in?
With your Google account, or with an email address and password.
Can I use Keepr on a computer?
Yes. Everything works in a browser on a laptop or desktop, which is the easiest way to add a lot of photos at once.
Do the people I invite need the app?
No. Anyone you invite can use Keepr in a browser. And a share link opens for someone with no account at all.
What languages is Keepr available in?
Eight: English, Polish, Dutch, German, Spanish, French, Italian and Portuguese. That covers the app itself, your notifications, the emails Keepr sends and this help site. Your language is a setting on your profile, so two people in the same circle each get theirs in their own.
Does Keepr work without a connection?
Photos and videos you've looked at recently stay available on your device if your signal drops while Keepr is open. Opening Keepr in the first place does need a connection — until you have one, the phone app shows an offline screen with a Try again button.

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Last reviewed 2026-08-28