Keepr has a chat in every circle, so a family can talk about the photos where the photos are. This page is about how private that conversation actually is — including the part that isn't a selling point.
Who can read a circle's messages#
Members of that circle. A conversation belongs to its circle, and there's no way for someone outside it to see it.
Encrypted in transit and at rest#
Messages are encrypted on the way to Keepr and encrypted again when stored, so they aren't sitting in readable form and aren't exposed on the network.
But not end-to-end#
The key belongs to Keepr, not to you. With end-to-end encryption the key never leaves your device, which makes the provider unable to read anything at all. Keepr's chat is not built that way, and it would be easy to blur that by saying "encrypted chat" and letting you assume the stronger thing.
In practice a message is decrypted at one point: when it is delivered to somebody who is a member of that circle. Nothing else in Keepr reads it. There's no search across messages, they aren't used to train anything, and they don't go to any other company.
So the difference from a messenger like Signal is where the guarantee comes from. There it's mathematics. Here it's how the product is built and run. That's the weaker of the two, and for a family talking about photographs it's usually the right trade. For anything needing the stronger one, use a tool built for it. We'd rather tell you that than have you find out from someone else.
Notifications show a preview#
A new-message notification names the circle and the sender and shows the first part of what they wrote, the way most chat apps do, so you can tell whether it needs you. If your phone is set to show notification content on the lock screen, that preview appears there too, and turning it off is a setting on your phone rather than in Keepr.
There are no direct messages#
Conversations are per-circle group chats. There's no one-to-one messaging today, so a message to one person means either a circle containing just the two of you, or another app.
Turning it down or off#
Each circle's chat has its own controls:
- Mute or hide a conversation for yourself, with separate switches for messages, new uploads and people joining.
- A circle's owner can switch chat off entirely for that circle, or limit posting to admins — useful for a circle that's meant for sharing rather than conversation.
What's kept#
Messages stay until they're deleted, so a circle's conversation is part of its history in the way an album is.
Deleting your account removes your messages along with everything else — see Deleting your account.