Keepr Your photos should be yours to take at any time, so downloading works on every plan and has no limits attached to it.
One photo#
Download any photo you can see. What you get depends on what was stored:
- On plans that keep print-ready originals — the original file your camera made, for photos you own.
- Otherwise — the browsable copy, up to 1920 pixels on the long edge. That's what was stored, so it's what there is to give you.
Videos download at the quality they were stored, 720p.
A whole album#
An album downloads as a single zip file. Large ones are prepared in the background — you'll be told when it's ready rather than having to keep a tab open and wait.
This is the right tool for "I want a copy of the holiday" or "I'm about to leave a hub and want the shared albums".
Downloading changes nothing#
It doesn't remove the photo, doesn't change who can see it and doesn't notify anyone. You're taking a copy, and the original arrangement carries on exactly as before.
That's worth knowing in two situations:
- Before leaving a hub, download what you want — it doesn't affect what stays behind for everyone else. See Leaving or being removed from a hub.
- Before giving photos away, download your own copy first. See Give your photos to someone.
When someone else controls it#
Downloading your own photos is always available. Downloading someone else's can be restricted:
- In a Family Hub album, an admin can allow or block members downloading its photos.
- On a share link, whoever created the link chooses whether downloads are on.
Everything at once#
For the whole library rather than one album — and including your account information — use a full export instead. See Export everything.
Keeping a copy outside Keepr#
Worth saying plainly: a copy on your own drive is the only one that doesn't depend on us, or on a subscription, or on anything continuing to work. Keepr is built so you never need one, and you should have one anyway. That's true of any service, and any service that discourages it is telling you something.