Keepr Help
English
Support

Your personal library

The Personal area of Keepr is your own side of the app, separate from anything shared. It holds your albums — including any that live in a Family Hub — the photos and posts you've saved to come back to, and any transfers where someone has asked you for photos or offered you theirs. Albums here that aren't in a hub or shared with a circle are visible only to you.

Personal is your own side of Keepr. It has four parts.

Albums#

Every album you've created, whether it lives in your personal storage or in a Family Hub.

An album is visible only to you unless you've done one of three things with it: put it in a hub, shared it with a circle, or invited someone to it by name. Nothing is shared by default and nothing becomes shared without you doing it.

You can reorder albums so the ones you open often sit at the top.

Photos#

Everything in your albums as one grid, rather than album by album. Useful when you know what a photo looks like but not where you filed it.

What's new to you#

The grid has a New filter with a count beside it. It gathers photos and videos other people added to albums you can see, grouped by album, then by who added them and the day they added them. Each group links straight to its album.

Something stays in New until you open the album it's in, or use Mark all as seen. Opening a single photo doesn't clear it, and there's nothing to keep on top of: if you never use the filter, opening albums as you normally would keeps it accurate on its own.

Two things are worth knowing, because both surprise people:

It goes by when a photo was added, not when it was taken. Somebody uploading a wedding from 2008 this afternoon puts 2008 photos in your New filter. That's the point — it's new to you.

An album you've never opened is entirely new. So is one that was shared with you long after its photos were taken. There's no separate "since you signed in" clock; the only thing Keepr remembers is which albums you've opened.

Your own uploads are never counted as new to you, and neither is anything you can't otherwise see — a photo hidden from your circle, or one from someone you've blocked.

The same count appears as a small badge on each album card.

Saved#

Photos and posts you've bookmarked, in one place, so something you wanted to come back to isn't lost in a library of thousands.

See Saved photos.

Transfers#

Where ownership changes get handled — someone asking for photos of theirs that you uploaded, or offering you theirs. Anything waiting on you appears here, and nothing changes hands without both people agreeing.

See Ask for photos of you and Give your photos to someone.

How much space you're using#

Personal is also where storage lives: how much you've used, what's using it, and the tools for getting some back — reviewing duplicate stacks and removing originals you no longer need.

Worth knowing before you upgrade: those two together often free more than people expect, particularly on a plan that keeps original files.

Common questions

Is my personal library private?
An album is visible only to you unless you've put it in a Family Hub, shared it with a circle, or invited someone to it by name.
What's the difference between Personal and a Family Hub?
Personal albums use your own storage and are yours alone by default. Hub albums use the hub's shared storage and are visible to its members, unless you mark one private to you.
What are transfers?
Requests to change who owns a photo — either someone asking you for photos of theirs in your album, or offering you photos of theirs.
How do I see what other people have added recently?
Personal has a Photos tab with a New filter, showing photos and videos other people added to albums you can see, grouped by album and by who added them. They stay there until you open that album or mark them as seen.
Why does the New filter show old photos?
It goes by when a photo was added to Keepr, not when it was taken. If someone uploads photos from years ago today, they're new to you today.

Related

Last reviewed 2026-09-11