A hub has two roles, and most of what matters is in one sentence: members use the hub, admins manage it.
What members can do#
- See and add to the hub's shared albums
- Create their own albums in the hub, shared or private to them
- Delete photos they uploaded, unless an admin has switched that off for a particular album
- Leave the hub
Members can't invite people, remove people, or change the plan.
What admins can additionally do#
- Invite and remove members
- Promote other members to admin
- Set what members can do in each album — downloading, sharing outside the hub, deleting their own uploads
- Move the hub between plans
One admin is also the billing admin, who handles payment. That person can't simply leave the hub — billing has to be handed to someone else first, or the hub deleted.
Every hub should have a second admin#
This is the part of the page worth acting on.
A hub with one admin depends entirely on that person: their phone, their email address, their availability. If they lose access, nobody can invite anyone, remove anyone, or manage the plan — and the family's photos sit in a space nobody can administer.
Promoting your partner takes seconds. Do it when you create the hub, not when you need it.
Keepr enforces the minimum version of this: the last admin can't leave without promoting someone first, because a hub with no admin can't be managed by anyone. But that's a floor, not a plan — it doesn't help if the single admin is unreachable rather than leaving deliberately.
What to do if that's already happened is covered in If something happens to the hub admin.
Per-album permissions#
Some controls are set per album rather than per person, so a hub can hold albums with different rules:
| Setting | What it controls |
|---|---|
| Member uploads | Whether members can add photos to that album |
| Member downloads | Whether members can download its photos |
| Member sharing | Whether members can share it outside the hub |
| Delete own uploads | Whether members can delete photos they added |
Defaults are permissive — a shared family album should behave like a shared family album. Tighten them where a particular album needs it rather than as a general posture.