What you can upload#
Photos in JPEG, PNG, HEIC, HEIF, GIF, WebP, BMP and TIFF — HEIC being what modern iPhones produce, so there's nothing to convert first.
Videos in MP4, MOV, AVI, MKV and WebM.
How many, and how long#
No cap on how many at once. Select an entire holiday if you want to.
No limit on video length. A five-second clip and a forty-minute school concert are both fine; the long one simply uses more of your storage. Charging by space rather than by minutes is the honest way round — a long video is more data.
There's one exception, and it's a kindness rather than a limit: if your phone is below 20% battery and not charging, a single selection is trimmed to 150 items and you'll see a note saying so. Between 20% and 35% you get a warning but nothing is trimmed. Uploading is one of the most power-hungry things a phone does, and a flat battery mid-upload helps nobody.
If your connection drops#
Uploads resume where they left off rather than starting again, so a train tunnel costs you a few seconds instead of the whole batch.
On the Android app, uploads also continue in the background while you use the phone for something else. In a browser, keep the tab open.
Where they go#
Into whichever album you choose, and that choice matters more than any other setting: an album in a Family Hub uses the hub's shared storage and is visible to its members, while a personal album uses your own storage and is yours alone.
See Create your first album and Moving an album into a hub.
What happens next#
Keepr prepares each photo and video for browsing — see Photo and video quality — and then two things happen quietly in the background:
- Near-identical shots are grouped. A burst of eight becomes one tile with a count, so it doesn't bury the rest of the day. Nothing is deleted. See Duplicate stacks.
- Photos become searchable by what's in them, on the larger plans. See Searching your library.
Neither needs anything from you, and neither sends your photos to another company.
Dates#
Keepr uses the date a photo was taken, from the photo's own information, rather than the date you uploaded it. So adding a decade of old photos puts them in the right years rather than dumping them all on today.
If a photo has no date recorded, or the wrong one, you can set it yourself.