Keepr Being straight about this matters more than sounding good, so here is exactly what happens to a photo you upload.
Every plan: a copy optimised for browsing#
Photos are stored at up to 1920 pixels on the long edge and re-encoded so albums load quickly on a phone and over a weak connection. A photo already smaller than that keeps its dimensions.
Videos are converted to 720p, on every plan.
For looking at photos — which is what you'll do with them ninety-nine times out of a hundred — this is indistinguishable from the original on any screen you'll hold or sit in front of.
Larger plans: your original kept alongside#
On plans of 500 GB and above, the actual file your camera produced is stored as well. Not a bigger resize — the original, the one a print shop wants.
That applies to photos. Video originals aren't kept on any plan.
If print quality matters to you, this is the page's main point, and it's covered properly in Print-ready originals.
The decision is one-way#
Upgrading later does not improve photos you've already uploaded. If your plan wasn't keeping originals when a photo went in, the original was never stored, and no amount of paying afterwards brings it back.
This isn't a Keepr limitation so much as physics, and it's true of every app in this category — but it does mean the quality decision is one to make before you upload years of pictures rather than after.
If you're unsure: the browsable copy is genuinely fine for looking at photos, and the originals question is really "will I ever want to print these large, or hand them to someone in twenty years?"
Whose plan applies#
The album's, not the uploader's.
- A photo added to a Family Hub album follows the hub's plan. Someone on a free personal account uploading into a large hub gets that hub's treatment.
- A photo added to your personal album follows your plan, even if you're a member of a large hub.
The destination decides. See Hub storage and billing.
How Keepr compares#
Worth knowing if you're choosing between apps: storing a reduced copy for browsing is normal — most family photo apps do it, at broadly similar sizes. Anyone claiming they don't compress at all is being loose with the word.
The unusual part isn't the copy, it's what sits next to it: keeping the untouched original as well is something no comparable app does at any tier. That's the honest version of the advantage, and it applies from 500 GB up rather than everywhere.