Question 1

Is Keepr Circle free?

Accepted Answer

Yes — you can start Keepr Circle for free, no credit card needed. Every account includes 5 GB of personal storage, and if you set up a Family Hub, everyone gets a shared 10 GB pool — all free to start. If you need more space, paid plans are available.

Question 2

How private are my photos?

Accepted Answer

Every upload is private by default. Photos live inside albums, and albums are only shared with a Circle when you choose to. You can also hide individual photos inside a shared album, so you can share the album with a Circle without exposing every photo in it. No ads. No tracking. No strangers.

Question 3

What happens to my photos if I cancel?

Accepted Answer

Your subscription stays active until the end of your billing period. After that, you get a 30-day grace period with full read-only access — you can view and download everything, including complete ZIP exports of your albums. Nothing is deleted without warning, and you can reactivate any time during that window.

Question 4

What about apps that offer 'free unlimited storage'?

Accepted Answer

Unlimited free storage often comes with trade-offs: photos are heavily compressed, videos can have length caps, and features like comments or reactions sometimes require a paid plan. Keepr Circle offers 5 GB free with high-quality compression, and comments, reactions, and full-length videos are included on every plan. Original-resolution storage and more space are available on paid plans.

Question 5

What makes Keepr Circle different from iCloud or Google Photos?

Accepted Answer

Your personal cloud account holds everything — private moments, work files, blurry test shots, things you'd never share. Keepr Circle is built differently. Every album you create here is intentional, curated for the people you love. It's not a personal archive. It's your family's.

Question 6

Why not just use WhatsApp or a group chat?

Accepted Answer

Group chats are great for conversations, but they're a terrible archive. Photos get buried under messages, expire, and are nearly impossible to find six months later. Keepr Circle is built for memories, not messages — your albums stay organised, are easy to browse years later, and are shared only with the people you choose.

Question 7

Does my family need to download an app or create an account to view photos?

Accepted Answer

Neither. When you share an album, your family receives a link — they tap it and your photos open in their browser. No app to install, no account to create, no passwords to remember. If they want to contribute their own photos or join a Circle, they can create a free account, but viewing takes one tap.

Question 8

My parents aren't great with technology — will this work for them?

Accepted Answer

Yes, this is exactly what Keepr Circle was designed for. If they can tap a link in WhatsApp or a text message, they can see your photos. Nothing to install, no passwords to remember, no forms to fill in.

Question 9

Can I share videos too?

Accepted Answer

Yes. Keepr Circle supports both photos and videos — upload a clip and your family sees it just as easily as a photo. Videos live in your albums alongside your photos, and family members can watch them directly in their browser without downloading anything.

Question 10

How does storage work?

Accepted Answer

Everyone gets their own personal storage vault — your photos are yours, stored independently under your account. When you want to share, you create albums and share those albums with whichever Circles you choose. For families who want a shared storage pool, Family Hubs let multiple members contribute to one plan together with a single bill.

Question 11

Can I invite family from anywhere?

Accepted Answer

Yes. Anyone can join your Circles from anywhere in the world — just send them an invite link. Each person signs up for their own free account and manages their own storage. If you'd prefer a shared plan, a Family Hub lets everyone pool their storage together under one subscription.

Question 12

Can family members add their own photos too?

Accepted Answer

Yes — and this is one of the things that genuinely sets Keepr Circle apart. On apps like FamilyAlbum and the free tier of Tinybeans, only the one account that set things up can actually upload; everyone else is read-only. In Keepr Circle, every member of a Circle can share their own albums into the shared timeline. Mum posts the holiday album, Dad posts the wedding, Grandma posts the school play — and they all land in the same Circle, in order, where the whole family can see them. No more chasing photos from six different people.

Question 13

How do Circles actually work?

Accepted Answer

A Circle is a named group of people you invite — Grandparents, Cousins, Best Mates, whatever makes sense for your family. Once you've made a Circle, you share albums with it, and members of that Circle can see those albums. You choose per album whether members can also upload their own photos or download originals. One person can belong to several Circles, and you can have as many Circles as you like.

Question 14

Someone uploaded a photo of me — can I get the original?

Accepted Answer

Yes, that's exactly what photo ownership transfer is for. You spot a photo of yourself in someone else's album and send them a transfer request. They see it, approve it (or decline), and the original lands in your own storage. It's a two-sided handover with consent — never a unilateral grab.

Question 15

What are Moments?

Accepted Answer

Moments are 24-hour ephemeral photos for casual everyday stuff that doesn't belong in a forever album. You post a Moment, choose which Circles can see it, and 24 hours later it's gone. People can react and comment while it's live. A calmer alternative to social-media stories — same idea, but only for the people you actually invited.

Private family photo sharing, in Circles

Frequently asked

Who is Keepr Circle for?

How much does it cost?

Can everyone in a Circle post photos?